Salesforce is packaging its developer and AI tooling, including its vibe coding environment Agentforce Vibes, into a new platform named Headless 360, designed to help enterprise teams build agent-first workflows.
The CRM software provider defines agent-first workflows as enterprise processes in which software agents, rather than human users, carry out tasks by directly invoking APIs, tools, and predefined business logic.
To support this approach, Headless 360 exposes Salesforce’s underlying data, workflows, and governance controls as APIs, MCP tools, and CLI commands, via its existing offerings, such as Data 360, Customer 360, and Agentforce, Joe Inzerillo, president of AI technology at Salesforce, said during a press briefing.
