A few years ago, a model we had integrated for customer analytics produced results that looked impressive, but no one could explain how or why those predictions were made. When we tried to trace the source data, half of it came from undocumented pipelines. That incident was my “aha” moment. We didn’t have a technology problem; we had a truth problem. I realised that for all its power, AI built on blind faith is a liability.
This experience reshaped my entire approach. As artificial intelligence becomes central to enterprise decision-making, the “truth problem,” whether AI outputs can be trusted, has become one of the most pressing issues facing technology leaders. Verifiable AI, which embeds transparency, auditability and formal guarantees directly into systems, is the breakthrough response. I’ve learned that trust cannot be delegated to algorithms; it has to be earned, verified and proven.
The strategic urgency of verifiable AI
AI is now embedded in critical operations, from financial forecasting to healthcare diagnostics. Yet as enterprises accelerate adoption, a new fault line has emerged: trust. When AI decisions cannot be independently verified, organisations face risks ranging from regulatory penalties to reputational collapse.
